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tours@albatros.co.ke

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If you are thinking about travelling to Kenya for the first time, you'll probably have all sorts of questions. We get asked questions every day by our customers, so belowe we have complied a list of the ones that are poses again and again.

If your question isn't listed below please contact us and we'll get back to you as soon as we can.

Booking Information

How do I book and pay for a tour?

It’s easy, just click on the 'Get a Quote' button on the tour that you are interested in. If you're not sure which tour is right for you simply email or phone our office and from there you will be in direct correspondence with one of our travel experts who will take you through the whole process step by step.

Our email address is: tours@albatros.co.ke

Our phone number is: +254 20 2630028

Our Skype name is: ekalbatros

Payment for a tour is done by direct transfer into the bank account of our head office in Denmark. We can accept credit card payment but due to the regulations in place in east Africa these carry a surcharge of 6 percent and take 10 days to clear.

What is the difference between a group tour and a private tour?

When you travel on a group tour you will be with people that have also booked that tour. This means you will share vehicles and be on the same itinerary. On a private tour you have exclusive use of your own safari vehicle and driver guide. Those are the main two differences.

Are international flights included?

No. Our tours and holidays do not include international flights. Some tours include domestic flights but please refer to the itinerery for details.

Practical Information

What is the best time to visit?

In a nutshell, the dry season is the best time to see wildlife. This runs from January-March and July-October.

The Great Migration is best seen during the latter dry season. At other times of year the weather is hot and mixed, although there is always something to see and prices may be lower during the green seasons.

Visiting the coast is best during the northern hemisphere's winter.

What extra costs should I take into consideration?

Drinks are not included on all of our tours unless it specifically says so in the 'Included in price' section of the tour. Another cost to bear in mind is tips to staff and drivers along the way. As a rough guide you should allow USD 10 per person per day for driver guides and extra for ad hoc tipping.

Please see the 'Not included in price' section for the tour in question for more detailed information.

Is Kenya a safe country to visit?

Of course! Albatros Travel take a great deal of care to ensure our clients safety. We wouldn’t ever expose any of our clients to a situation or a destination that we as a company felt we couldn’t ensure safety- and enjoyment-wise.

That said, areas close to the border with Somalia should be avoided at present - and none of our tours go there. For comprehensive and up to date travel information about Kenya look at the UK government's travel advisory site. 

What health precautions should I take?

Kenya lies in the tropics and, as such, you should consult your health provider regarding vaccinations against tropical diseases. Malaria is present in some areas of the country, so you should also consider taking anti malarial tablets and bringing clothing with long sleeves/legs for the evenings and early mornings.

Do I need a visa to visit Kenya?

Certain nationalities (including Europeans and citizens of United States) require a visa to enter Kenya. The current cost of a single-entry tourist visa is USD 50 per person (although this may be subject to change) and these can be purchased on arrival, for most nationals, in all major currencies.

For more comprehensive information visit the Project Visa website. 

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